Meet the team
At Refine Health we see movement as medicine and structured rehabilitation as the best investment you can make toward long-term wellbeing. That’s why we offer a collaborative approach to your care.
We’ve combined the expertise and experience of various skilled practitioners under one roof to help you overcome and prevent injuries, alleviate pain and improve physical performance.
Our family continues to grow and change as Refine Health does. Each person brings a unique set of skills and passions making us an interesting mix of people – all wanting to help you on your road to recovery, and health resilience!
Pauline
Clinic Director
Physio, Acupuncturist & Pilates Instructor
Senior Physiotherapist, Acupuncturist Pauline worked in private practice for over 18 years. She has a ‘hands on’ approach to treating her clients, with a combination of soft tissue techniques, mobilisation, strength and conditioning, and accupuncture to help them on their path to injury recovery. Pauline has her post grad diploma in Western Acupuncture from AUT, and is very well qualified in the international Mulligan technique, a concept which helps improve mobility at all joints in the body. Pauline is an ex competitive swimmer, and over the past few years has competed at a national age group level in triathlon, Half Ironman and offroad adventure running races including the Tarawera 50km ultra.
Stephen
Physio
Strength and Conditioning
Stephen earned his degree in Physiotherapy from AUT University, complementing his earlier degree in Exercise Science from the same institution. With over a decade of experience as a strength and conditioning coach and personal trainer, Stephen has worked with a diverse range of clients, from elite international athletes to individuals recovering from injuries.
His passion for physiotherapy was sparked during his time playing hockey at the national level, where he competed alongside some of the world's best players and gained firsthand insight into the challenges of injury and recovery.
Stephen takes a holistic approach to physiotherapy, blending manual therapy techniques with his exercise science expertise. He focuses on not only alleviating pain and restoring function but also empowering his patients to build resilience and reduce the risk of future injuries.
In his spare time, Stephen enjoys exploring a variety of sports and outdoor activities, staying true to his active and adventurous nature.
Callum
Physio
Born and raised in the sunny Hawkes Bay, Callum moved to Auckland to pursue his dream of becoming a physiotherapist in 2019, graduating from Auckland University of Technology. Callum’s desire to pursue a career in physiotherapy came about after experiencing the benefits of physiotherapy led rehabilitation following a spat of sports related injuries. During his studies Callum gained experience in community outpatient, acute trauma, and private practice settings. As well as this he had the opportunity to work as a physiotherapy assistant at trans-tasman masters hockey and with the Auckland Rugby academy squads. Callum favours an approach that focuses on the individual rather than the presenting condition, using a range of treatment techniques to help his clients achieve their goals. During his downtime Callum enjoys staying active, enjoying the trails around Auckland and playing cricket on the weekend.
Stella
Physio
Stella is a graduate from the Auckland University of Technology, and completed clinical placements in Auckland City Hospital and Greenlane Clinical Centre where she gained experience in a variety of settings; including neurological, paediatric, post-operative, and geriatric. Stella became interested in physiotherapy when she saw how members of her family were able to recover from traumatic injuries through physiotherapy and return back to their regular lives.
Stella uses a holistic approach to rehabilitation, and recognizes the importance of addressing an individual's unique circumstances.
Growing up, Stella was an avid netball and hockey player, and currently she likes to stay active through pilates, snowboarding and ice skating.
Maud
Senior Physio
Hello everyone,
My name is Maud. I grew up in Brittany, France, and completed my studies in Ireland. Since then, I’ve worked as a senior physiotherapist in private practices across Paris, specialising in musculoskeletal and sports injuries.
I’ve also pursued additional training in a variety of MSK topics, including manual therapy, the McKenzie method, persistent pain management, and lower limb injuries, particularly in dancers and runners.
Outside of work, I’m passionate about spending time outdoors and am thrilled about the opportunity to explore the beauty of New Zealand. I also enjoy dancing, climbing, and running in my free time.
Kristel Bartolome
Head of Administration
Kristel is the friendly voice you hear on the end of the phone, she recently moved to New Zealand early 2022 and joined Refine Health soon after. She has a hospitality background and is passionate about helping other people
She is constantly learning from our team which means you are in great hands when you call the clinic to make an appointment.
In her spare time, she enjoys exploring New Zealand and spending time with her friends and family.